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　　In recent years, Changsha is experiencing a rapid growth in total business volume of service outsourcing, with parallel development of onshore and offshore outsourcing. Changsha was granted as one of the service outsourcing base cities in 2007. By 2011, there has already been over 800 service outsourcing enterprises in Changsha, with a total business volume of 29.65 billion RMB, which is 220% of the volume in 2008. The service outsourcing industry has offered 11,000 jobs and 246 enterprises in the administration system for service outsourcing by Ministry of Commerce. Now, Changsha has become one of the “Demonstration Cities for Service Outsourcing in China”.
　　The industrial structure of service outsourcing has been optimized through the years. A clear structure was formed, including software outsourcing led by ICS&S, cultural service outsourcing led by Green Apple Data Center, animation outsourcing led by Shanmao Cartoon, call-center outsourcing led by Reagle Commerce and logistics outsourcing led by Changsha Shitai Logistics.
　　The service quality has also been improved. By 2011, there are 20 technology-based service enterprises in Changsha, with 45 certified projects in 36 enterprises obtaining international qualifications. Enterprises such as Green Apple Data Center and Shanmao Cartoon are enlisted among the “Top 100 Growing Enterprises” in China.
　　In addition, the scope of business has been expanded as well. A platform was built for demonstration parks and enterprises to participate in famous exhibitions home and abroad for project negotiation. Till 2011, the market for Changsha’s offshore service outsourcing has covered 32 countries and regions, among which contract value from Asia, America and Europe has taken up over 90% of the total.